"Sorry boss, but your puffing could
stir up air currents."
Gus Wilson scowled at Stan Hicks, his
assistant, and dropped his favorite pipe into a tool drawer.
"I guess that means me too," said the
portly man standing next to Gus. He ground out his cigar in an ashtray.
"Afraid so, Mr. Osborn," nodded Stan.
"The service bulletin says that the test should be performed in a draft-free
room. Since it's a new technique, I want to follow directions to the
Gus fought to keep from smiling. "New
technique!" he mumbled to himself. "I did the same thing to track down wind
whistles years before you were born, Mr. Hicks - without any hocus-pocus. But I agreed - the week is yours."
Stan scampered around the Model Garage
closing windows and doors. Then he turned off the three wall fans. "That'll
kill any air circulation," he said.
"I'll vouch for that," said Gus. He
pulled a handkerchief from his back pocket and began mopping his forehead.
Stan circled the '67 Buick four-door
hardtop, parked in the center of the shop floor, slowly. Then he reached
inside and flipped on the car's heater blower.
"Now we can begin," he said.
"How is this test going to stop that
infernal whistling I hear?" asked Osborn. "I can't see any connection
between a closed garage and doing 60 on a highway."
"It will tell me where the leak is,"
replied Stan. He glanced sideways at Gus and added: "Accurate diagnosis
should always be the first step in solving a service problem."
Osborn nodded, then turned towards Gus
just in time to catch a sly wink that Stan couldn't see.
"The car's windows and doors are shut
tight," Stan explained, "so the heater blower is forcing air into a closed
box - it's acting like a low-pressure air compressor. The only way any air
can leak out of the body is to pass through the same openings that let wind
leak inside when you drive fast."
Stan took an aerosol spray can from a
shelf. "I'll use this stuff to show up the air leaks," he said. "It's
spray-on talcum powder."
Working carefully, Stan sprayed a fine
cloud of powder around the window seals, forming a thin white layer on the
"I found the leak," Stan exploded.
"It's along the front edge of the right-rear window. Come look."
Gus and Osborn examined the seal and
saw that at one point an emerging air leak was rapidly blowing the fine
white dust away from the rubber surface.
"The next step is a fast repair job on
the seal," Stan said proudly.
"Very well done, young man," said
Osborn. "You take care of it while your boss and I have a little chat - in
the air conditioned office."
"I'm with you," said Gus, "soon as I
retrieve my pipe."
"Now, I've seen everything," said
Osborn, with a laugh. "An apprentice lecturing the master craftsman."
"Not quite, John," said Gus. "Stan is
much more than an apprentice - he's a darn good mechanic. But once in a
while he . . . uh . . . latches on to a wild idea."
"Like closing the windows on a
90-degree-plus June morning?"
"That's part of it," Gus chuckled.
"Stan's latest is that I lean too heavily on past experience when I look for
the cause of trouble. That makes me old-fashioned.
The modern approach is carefully
controlled diagnostic tests - like the new electronic diagnostic centers."
"So that's what's behind the
closed-window rigmarole," said Osborn.
"Yep," agreed Gus. "I've agreed to
give his idea a try this week. Until Sunday, he's the chief mechanic;
I'm just an observer."
"How's he doing?" asked Osborn.
"It's Thursday," said Gus, "and he
hasn't asked for help yet.
"Actually, a lot of what Stan says
makes sense. He's compiled a thick file of trouble-shooting service notes
that will - according to him - let him design a diagnostic test to
pinpoint any conceivable trouble, once he knows the symptoms."
"Sounds like a promising idea, Gus,"
"Maybe so . . . maybe so," said Gus.
"Not you, bud!" bellowed Carl Andrews.
"I want to talk to the real mechanic - Gus Wilson. Is he in the front
Stan sidestepped quickly as the big
man moved past him like a bulldozer and threw open the office door. Gus was
finishing his lunch, and he barely had time to swing his feet off the desk
before Andrews threw down a small slip of paper in front of him.
"That's a bill marked 'paid in full',"
he said loudly, "for the valve-adjustment job your assistant says he made on
my car yesterday."
"Says he did?" Gus screwed his face
into a puzzled frown. Across the office, standing in the doorway, Stan
shrugged his shoulders.
"But . . . I . . . did do it," he
"Then you didn't do it right," growled
Andrews. "The engine still ticks like a cheap watch, and it idles like a
sick cement mixer." He leveled an accusing finger at Stan. "The way I see it
is that you thought you could take advantage of a woman driver."
Andrews turned toward Gus. "My wife
brought the car in," he said. "I told her to ask for you, but your assistant
told her that he was handling the service department this week."
"That's true," Gus admitted, "but . .
"But nothing," Andrews interrupted.
"He botched the job. Either you personally set it right, or I want my money
back - now! My car's outside."
Stan was slightly crestfallen, but he
stuck to his guns: "Gus, I know how to adjust valves. They were on spec when
Mrs. Andrews picked up the car."
"Maybe something else is wrong?" Gus
"Impossible," said Stan emphatically.
"According to the diagnostic tests I performed, the trouble has to be a
misadjusted valve gear."
"He doesn't hear too well, does he?"
said Andrews sarcastically. "Like I said, the trouble is still right there."
Gus walked to the cash register and
pressed the "no sale" key. He spoke to Stan. "It's up to you. If you prefer,
I'll refund this man's money."
"No . . . I . . . uh . . .I guess
you'd better look at the engine," Stan finally said.
Andrews' 1969 Dodge Dart GTS sat
idling in front of the large overhead door to the service area. Even from 10
feet away, Gus could hear the characteristic tick-tick-tick of an improperly
adjusted valve train, combined with the irregular chugging sound of a rough
"I didn't get a chance to road-test
the car last evening," Stan admitted.
Gus wheeled the car into the service
area and raised the hood, revealing a big V-8 engine shoehorned into a
compact engine compartment. He reached into his tool box for a stethoscope,
and methodically applied the sound pick-up to different points along the two
valve covers. After listening for a few moments he shook his head.
"This racket sounds just like tappet
noise to me, Stan," said Gus. "Are you sure you adjusted all of the valves
Stan nodded glumly.
"Okay, then," said Gus positively,
"the trouble must be somewhere else. Kill the ignition and we'll have
It took less than five minutes for Gus
and Stan to remove the two valve covers. Gus wiped the oil film off the left
cylinder-bank valve gear, and examined the exposed rocker arms.
"Hand me the magnifying glass, Stan,"
said Gus. "I think I see . . ."
"Yup," he said a moment later, "two of
the rocker arms are badly scratched just below the valve-stem bearing face -
and it looks like the scratches were cut.
"What could cause that?" asked Stan.
"Engineers call it 'valve-spring to
rocker arm interference'. Let's see if it's really happening," answered Gus.
He disconnected the center high
voltage cable to the distributor to prevent the engine from starting, and
then directed Stan to turn the starter switch. As the engine cranked over,
Gus watched the two suspect valve springs periodically scrape against their
adjacent rocker arms - each scrape sounding a metallic tick.
"One of the arms on the right cylinder
bank is also scraping its valve spring," Gus explained later. "The three
working together make the clicking sound."
"What about the rough idle?" Andrews
"I can answer that one," said Stan
eagerly. "When the rocker arms scrape against the springs, valve timing is
upset - the valves stay open a fraction of a cycle longer than they should.
That affects the breathing of the three cylinders and they run rough."
"Right," agreed Gus. "The effect is
most noticeable during idle. At high speeds the good cylinders act to stamp
out - and disguise - the roughness of the other three."
"Can you adjust the rocker arms?"
"Nope," replied Gus. "The only cures
are to either replace the three arms, or to grind away the interfering
surfaces on the original units. Either way, it's a warranty job on a
car this new."
Shortly after Andrews drove away, Stan
appeared in front of Gus's desk carrying a tall stack of leaflets.
"Hey, boss," he grinned. "Want to
trade 20 pounds of service notes for 20 years experience? My tests
pinpointed the location of trouble as the valve gear okay, but they couldn't
have given me the right answer."
"Why so?" asked Gus.
"Because I never heard of rocker-arm
to valve-spring interference before this afternoon.
"Gosh, there must be lots of
mechanical troubles that cause weird noises - noises I couldn't diagnose
simply because I've never heard 'em before."
"You're probably right," said Gus.
"Your 'comprehensive' tests won't really be comprehensive until you have
enough experience to recognize all of the answers the test could produce."
Stan's face brightened. "Sure," he
said, "before I can diagnose a sound, I need a lot of sound
Model Garage officially closes. Thanks for everything, Gus!